Privacy policy

Last updated: October 2, 2026

Hartland Gifts LLC, doing business as Rosebrook Designs ("Rosebrook Designs", "we", "us", or "our"), operates rosebrookdesigns.com (the "Site") and the related online store, sales and customer support (together, the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. Please read it carefully. If you do not agree with it, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.

What Personal Information We Collect

Information you provide directly. This includes: contact details, such as your name, email address, shipping and billing address, and phone number if you choose to give it; order information, such as the items you buy, your shipping address and payment confirmation; account information, if you sign in to a customer account (our customer accounts use a one-time code sent to your email instead of a password); shopping information, such as items you view or add to your cart; customer support information you include when you use our contact form or email us; and your email address if you join our email list.

Payment information. Payments are processed by Shopify Payments and by the payment providers you choose at checkout (for example Shop Pay, Apple Pay, Google Pay, PayPal or Amazon Pay). We do not receive or store your full payment card number.

Information collected automatically. When you use the Services, we and our service providers automatically collect certain information about your device and how you interact with the Services, such as your IP address, browser and device information, and the pages you view ("Usage Data"). We collect this through cookies and similar technologies, including those Shopify uses to operate our store.

Information from third parties. We receive information from Shopify, which provides our online store and checkout, and from Amazon when Amazon fulfills your order or when you check out using Buy with Prime or Amazon Pay (for example delivery status and order details).

How We Use Your Personal Information

Providing products and services: to process payments, fulfill and ship orders, send order and shipping notifications, handle returns, warranty claims and customer support, and manage your account if you have one.

Marketing: if you join our email list, to send you emails about new products, restocks and occasional news. You can unsubscribe at any time using the link in any marketing email.

Security and fraud prevention: to detect, investigate, and act on possible fraud or other illegal or malicious activity.

Improving the Services and meeting legal obligations: to understand how the Site is used, keep it working, comply with applicable law, and enforce our Terms of Service.

Cookies

Like many websites, we use cookies and similar technologies on the Site. For information about the cookies Shopify uses to power our store, see https://www.shopify.com/legal/cookies. You can set your browser to remove or reject cookies, but that may affect some features of the Services, such as your cart and checkout.

How We Disclose Personal Information

We disclose personal information only as needed to run our business, including to:

  • Shopify, which hosts our online store, processes checkout and payments through Shopify Payments, provides customer accounts, and sends our order emails and marketing emails. Shopify processes your information as our service provider. Learn more in Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.
  • Amazon, which fulfills our orders through Amazon Multi-Channel Fulfillment. Amazon receives your name, shipping address and order contents to deliver your order, and shares them with the carriers it uses. The delivery estimate shown on our product pages is provided by Amazon and loads from Amazon's servers, so Amazon receives standard device and browser information when that estimate appears. If you check out with Buy with Prime or pay with Amazon Pay, Amazon also processes your information under its own terms and privacy notice for those orders.
  • Payment providers you choose at checkout, such as PayPal, to process your payment.
  • Other service providers that help us operate the business, such as IT, customer support and professional advisers, under appropriate confidentiality obligations.
  • Others when required by law or to protect rights: to comply with legal obligations, respond to lawful requests, enforce our Terms of Service, and protect the rights, property or safety of our customers, ourselves or others; and in connection with a business transaction such as a sale or merger of our business.

We do not sell your personal information, and we do not share it for cross-context behavioral (targeted) advertising.

Third-Party Websites and Links

The Services may link to websites or platforms run by third parties, such as Amazon. Please review their privacy policies; we are not responsible for their practices.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has given us personal information, contact us and we will delete it.

Security and Retention

We use reasonable measures to protect your personal information, but no security measures are perfect, and we cannot guarantee complete security. We keep personal information for as long as we need it to provide the Services, maintain records of orders, meet legal, tax and accounting obligations, resolve disputes, and enforce our policies.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. You can unsubscribe from marketing emails at any time using the link in the email. To make a request, email us at contact@rosebrookdesigns.com or use our contact form. We may need to verify your identity before we respond. We will not discriminate against you for exercising your rights. If we deny your request, you may appeal by replying to our response, and you may contact your state attorney general if you have concerns.

Where We Operate

We sell to and ship to customers in the United States only. Your personal information is processed in the United States.

Contact

If you have questions about our privacy practices or this Privacy Policy, or want to exercise your rights, email us at contact@rosebrookdesigns.com, use our contact form, or write to us at Hartland Gifts LLC, doing business as Rosebrook Designs, 16303 W Lincoln Ave, New Berlin, WI 53151.