FAQ

How do I use a journal clip without breaking the prongs?

Open your journal to your page, then gently slide the clip onto the edge of the open pages, so the pages sit between the decorative top and the prongs underneath. It should slide on easily. If it doesn't, clip fewer pages. Never force the clip onto a thick stack of pages, push it over a book's spine or cover, or bend the prongs open wider. Forcing it is what makes the prongs snap. Our clips work best on journals, notebooks and the edge of a book's pages, not on thick hardcover covers.

Will the clip damage my journal or notebook pages?

Used gently, the clip holds pages without creasing them. Slide it on and off rather than pulling it straight off, because tugging it can tear thin paper.

What journal sizes and thicknesses does the clip fit?

The clip fits most standard journals, notebooks and books when it holds a modest number of pages at the edge. If it doesn't slide on easily, clip fewer pages.

What is the clip made of?

Each clip is antique brass plated over zinc alloy, with a warm, slightly aged finish.

How do I care for the clip?

Wipe with a dry cloth or a very slightly damp one if needed. Avoid soaking, prolonged exposure to moisture, or harsh cleaning products.

Are the bookmarks engraved or printed?

Laser-engraved. Each design is engraved in black directly onto the stainless steel.

How do Rosebrook gifts arrive?

Our journal clips arrive in a black gift box, set in a fitted foam insert. Bookmark sets arrive in a black paper sleeve with the Rosebrook logo. Pendulums ship simply, in a protective bag.

Where do you ship, and how much is shipping?

We ship within the United States only. Flat $4.99 shipping in the US. Prime members get fast, free delivery on eligible items when they check out with Buy with Prime. Orders are fulfilled and shipped by our fulfillment partner. Most orders arrive within 3–5 business days. Prime members checking out with Buy with Prime will see their delivery estimate on the product page.

Do you offer Prime?

Yes, on eligible items. When an item shows the Prime badge, Prime members can check out with Buy with Prime for fast, free delivery and free returns on eligible items. Everyone else gets flat $4.99 shipping in the US.

What is your return policy?

For orders placed through our standard checkout, we accept returns within 30 days of delivery on items that are unused and in their original packaging. Before sending anything back, send us a note through our contact form with your order number to request a return authorization. Returns sent without one aren't accepted. Return shipping is paid by the customer. Approved returns go to Rosebrook Designs, 16303 W Lincoln Ave, New Berlin, WI 53151. Buy with Prime orders follow Amazon's Prime return policy: eligible items can be returned free within 30 days of delivery, with no return fees. Start a Buy with Prime return from the link in your order confirmation email or here. See our Shipping & Returns page for details.

What if my order arrives damaged?

Let us know within 7 days of delivery through our contact form, with your order number. We'll reply by email so you can send us a photo. We'll send a replacement, or a full refund if the item is no longer available.

Do your products come with a warranty?

Our stainless-steel bookmark sets (Fantasy, Traveler's, Majestic and Sacred Geometry) have a 1-year warranty against manufacturing defects from the date of purchase. It doesn't cover misuse or normal wear. To make a claim, send us a note through our contact form with your order number. We'll reply by email so you can send us a photo of the defect.

Journal clips and pendulums have no warranty; only our return policy applies to them (Amazon's Prime return policy for Buy with Prime orders). A clip that bends or breaks from being forced into pages isn't covered.

Do you offer wholesale?

Yes. If you run a bookshop, stationery store or gift shop and think Rosebrook would suit your shelves, send us a note through our contact form.